Terms and Conditions

Our Terms and Conditions are designed to regulate the business relationship between you and Made 2 Measure Fenders LLP. By using the website www.m2mfenders.eu in any way, or by purchasing goods from us, you agree to be bound by these Terms and Conditions. SO PLEASE READ ALL OF THEM CAREFULLY.
1. Formation of a Contract
1.1 We will accept your order by email confirmation. The email will confirm the goods you have purchased and include details of delivery times. This is when a contract between us will commence.
1.2 This order shall be accepted entirely at our discretion and shall constitute a legally binding contract between us and you. Such contract is hereafter referred to in these Terms and Conditions as 'an order'.
1.3 These conditions shall override any contrary, different or additional Terms and Conditions contained or referred to in any quotations, estimates, prior order forms or other documents from us. No addition, alteration, substitution or waiver of these Terms and Conditions will be valid unless expressly accepted in writing by us or a person authorised to sign on our behalf.
1.4 Nothing in these Terms and Conditions shall prejudice any condition or warranty expressed or implied, or any legal remedy to which we may be entitled in relation to the goods / and or the work the subject of this order.

2. Specification
All goods supplied by us shall be in accordance with our current price list as published from time to time and further specifications or descriptions expressly listed or set out on the face of the order.
2.1 The descriptions, measurements and weights of all the goods displayed on this website are provided by the original manufacturers. You may not rely on their accuracy. Any such description shall not form part of this Agreement.

3. Acceptance
3.1 You will be deemed to have accepted all goods upon their delivery by us to the address specified in the order.
3.2 We must be informed in writing within 14 days of acceptance of the order of any changes, alterations, reductions or cancellations. We reserve the right to retain any deposits or charge in full for any goods supplied or fabricated where cancellation is not made within the period specified.

4. Delivery and Risk
4.1 Unless otherwise stated in the order, the price quoted includes delivery to the address specified in the order.
4.2 Whereas we will try to ensure compliance with any delivery times and dates given, such times and dates are an estimate only. Please note that our goods are made to order and that delivery will take a minimum of 30 days. We will not be responsible for any loss whatsoever arising from or consequential upon delay in delivery.
4.3 Risk in the goods shall pass to you upon delivery.

5. Title and Payment
5.1 We warrant that we have good title to the goods and will transfer such title as we have in the goods to you pursuant to paragraph 5.3 below.
5.2 Unless otherwise stated in the order, payment of the price of the goods comprised in each order shall become due prior to delivery.
5.3 We will charge daily interest on late payment of the amounts due, at a rate of 4% per annum above the then base lending rate at Bank of England from the date the payment was due until actual date of payment.
5.4 Title to the goods comprised in the order shall not pass to you until you have paid the full price, although we reserve the right to sue for the price once payment becomes due notwithstanding that title may not have passed.

6. Price
6.1 If the rate of value added tax (VAT) increases between the date of your order and the date of delivery we will add the necessary additional amount of value added tax to the price of the goods.
6.2 If the price of the goods increases for any other reason between the date of your order and the date of delivery we will notify you of this and give you the choice of accepting the price increase or cancelling the order in which case any deposit paid by you will be refunded in full.

7. Damage in Transit
We will replace free of charge any goods proved to our satisfaction to have been damaged in transit provided that such damage is notified to us or the carriers in writing within 14 days of receipt of the goods.

8. Force Majeure
8.1 We shall not be liable for delay or failure to perform any of our obligations under this order if the delay or failure is caused by any circumstances beyond our reasonable control.
8.2 For the purposes of this condition, 'force majeure' shall include, but not be limited to acts of God, war, terrorism, civil disorder, industrial dispute, fire or explosions.
8.3 Upon the happening of a 'force majeure' event we shall be entitled to a reasonable extension of time for the performance of our obligations.

9. Guarantees
We do not provide additional guarantees.

10 Returns Policy
10.1 You may have a right of cancellation because you are buying goods from us by mail order. We will apply these terms if and only if you have a right of cancellation.
10.2 We must be informed in writing within 14 days of your receipt of the goods that you wish to cancel;
10.3 In any event, you may not cancel orders for specially commissioned or personalised goods;
10.4 You must return the goods to us within 21 days of telling us you wish to cancel;
10.5 The goods and all packaging must be in their original condition. They must be securely wrapped and returned to us with the delivery slip and at your own risk and cost;
10.6 When we receive the goods we will credit your credit or debit card with the full purchase price of the returned goods no later than 30 days from the date of receipt;
10.7 You will remain liable for the cost if you do not return the goods to us.
10.8 We do not have an obligation to collect or recover goods from you. If we do collect or recover the goods, our costs will be payable by you.

11. Exclusions
11.1 We do not exclude liability for death or personal injury, however we shall not be liable for any direct loss or damage suffered by you howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise in excess of the limits set out from time to time by our insurers.
11.2 We shall not under any circumstances be liable for any indirect or consequential loss howsoever caused whether by negligence, breach of contract, misrepresentation or otherwise.
11.3 We or our insurers shall not be liable or investigate any claim for loss unless you have given written notice to us within 21days of its occurrence and given us or our insurers every facility to investigate such occurrence.

12. Complaints
We aim to provide a high level of service. If you do have an enquiry or complaint regarding the goods provided by us please address them to Made 2 Measure Fenders LLP Unit 4 Clarence Boatyard Clarence Road East Cowes Isle of Wight PO32 6TA

13 Tax import duties and restrictions
13.1 We do not have any knowledge of or responsibility for, the laws in your country of residence.
13.2 It is your responsibility to ensure that you are lawfully able to import these goods. You are responsible for the payment of any taxes and import duties levied in your country of residence.

14. Jurisdiction
If any part of these terms and conditions are found to be unlawful it shall not affect the validity or enforceability of the remaining clauses. These Terms and Conditions shall be construed in accordance with the laws of England and shall be subject to the exclusive jurisdiction of the English courts.
Made 2 Measure Fenders LLP
Unit 4 Clarence Boatyard Clarence Road
East Cowes Isle of Wight
PO32 6TA
Tel +44(0)845 337 9133
Fax +44(0)870 855 0454
Email info@m2mfenders.eu

Privacy Statement

Made 2 Measure Fenders LLP is committed to protecting your privacy when you use our on-line services. In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.
From time to time, we add or change functions, features or products to our Web Sites or add or change Services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Your acceptance of these Privacy Statement terms

By using our web site, you unconditionally agree to be bound by this Privacy Policy.

What data do we collect and how do we use it?

Made 2 Measure Fenders LLP collects and processes information about you in order to:
(i) identify you each time you visit a Web Site or wish to have a Service provided;
(ii) process orders or applications submitted by you;
(iii) improve our Services and Web Site
(iv) Customise your experience, for example, provide advertisements that we think are relevant to you and which support any specific requests for information you may make through keyword searches;
(v) send you information we think you may find useful, including information about new Made 2 Measure Fenders LLP products and services.
You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number. In addition, when you order certain goods or services from our Web Site, we will need to know your credit/payment card number and expiration date.
You are under no obligation to provide this information, but if you don't then we may not be able to provide you with certain services.

Log files/IP addresses

When you visit our Web Site, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our Web Sites and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.

Non personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Site. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Web Site with information relating to the number of users linking to our Web Sites from their sites. You cannot be identified from this information.

Use of Cookies

Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a Web Site if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user's computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.

We use cookies for the following reasons:
(i) To identify who you are and to access your account information;
(ii) To estimate our audience size and patterns;
(iii) To ensure that you are not asked to register twice;
(iv) To control how often visitors see similar ads;
(v) To track preferences and to improve and update our Web Site;

With whom is the information shared?

Made 2 Measure Fenders LLP will not share, sell or rent your personal information to third parties. However, we may disclose your personal information to third party suppliers who provide services on our behalf.

Made 2 Measure Fenders LLP may disclose aggregate statistics about our sales and our Web Site visitors in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.

Made 2 Measure Fenders LLP may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of Made 2 Measure Fenders LLP and its Web Site, visitors to the Web Site and customers of our Services.

Our Web Site contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. Made 2 Measure Fenders LLP is not responsible for the privacy policies or the content of such sites.

We will only sell or rent your personal information to a third party either as part of a sale of the assets of Made 2 Measure Fenders LLP or having ensured that steps have been taken to ensure that your privacy rights continue to be protected.

Information about products and services

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time Made 2 Measure Fenders LLP may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us at info@m2mfenders.eu .

Made 2 Measure Fenders LLP places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our Web Site, we use secure server software (SSL) to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

Where is the information stored?

Information which you submit via our Web Site is stored on a computer located in the European Economic Area. This is necessary in order to process the information and to send you any information you have requested. Information submitted by you may be transferred by us to our other offices and to reputable third party suppliers, which may be situated outside the European Economic Area. Not all countries outside the EEA have data protection or privacy laws. In addition, if you use our Services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those Services.

Please e-mail any questions, concerns or comments you have about our Privacy Policy to info@m2mfenders.eu or write to us at:
Made 2 Measure Fenders LLP 
Unit 4 Clarence Boatyard Clarence Road East Cowes Isle of Wight PO32 6TA 
Made 2 Measure Fenders LLP is registered in England and Wales No OC319470 Registered office 10 Lonsdale Gardens Tunbridge Wells TN1 1NU UK VAT GB879865241

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